Monday - Saturday 10:00 - 22:00
My Cart

Mini Cart

Terms & Conditions Of Use


Read our Terms & Conditions Carefully


1. GENERAL TERMS OF E-SHOP


The present website is the electronic store for the sale of goods over the internet (hereinafter “The Store”) of the corporation under the name of “Nuova Moda Negkoglou Dimitrios.”, having its registered seat in Agias Fotinis 112, Nea Ionia-Athens-Greece-Tel 2102718104 , 2121012412 fax 210 2718104 email sales@nuovamoda.gr (hereinafter “the Company”). More specifically, under the general terms of this present agreement the Company wishes to set forth in a clear, lucid and comprehensive manner, abiding to the principles of good faith and to provisions on the validity of contracts, the terms and conditions under which it enters into transactions, according to the laws and provisions on distant trading.


2. STORE'S LIABILITY


This present website may contain links or signs relating to other webpages which belong or are administered by third parties. The Company does not administer nor monitors and therefore does not bear any responsibility regarding any information, product or service contained in them. Consequently, for any problem that may arise during the visit/use of them you are required to address yourselves directly to the relevant websites and pages which bear the relevant liability for the provision of their services. The Store checks for any defects or for bad quality of products provided to its customers. All products are carefully packed and dispatched in excellent condition. However, should the existence of a defective product in the delivered quantity be confirmed you maintain the right to return it and have the option to replace it at our own dispatch expenses or to be reimbursed.


3. LIABILITY OF THE VISITOR/USER


In addition, the visitor/user responsibly declares that he is legally capable to enter to the present contract as well as to make use of this present website under the terms and conditions herewith. The visitor/user agrees and accepts that he is financially liable for every use of the present website as well as for the use of his user account from others – including persons co-habituating with him. The visitor/user agrees to monitor each use of this particular website made by under-aged persons using his account or name.


4. PRODUCT CANCELLATIONS & RETURNS


The order you have placed through the online shop can be cancelled at any time prior to invoicing by contacting us through email, by phone, or by canceling the order through the order preview page. If you choose to cancel an order paid through credit card the full amount will be immediately credited on your credit card.
For purchases made through the online store, by phone or mail, you can return the products within 15 days from the delivery date and ask for a product replacement or a refund. In order for your return to be accepted, the product must be in its original packaging in good condition and the product must be unused. The product must be accompanied by the full contact details of the sender and the purchase receipt. If the above conditions are met, the Company will immediately replace the product in question or refund you according to the original method of payment. In either case, the original packaging and handling fees are not refundable. Unless the above regulations are fulfilled in their entirety, your product will be returned to you and the company will have no further obligation. Packages should be returned by following the instructions included in your package, holding on to your return receipt. The cost of returning the product is covered by the customer. Alternatively you can return a product bought through the web or mail order through our physical store. For products purchased through our stores, you cannot claim a cash refund but you can ask for a product replacement within the 15-day period, provided that the returned goods are in excellent condition.


5. COMPLAINTS


Should you have any complaint regarding our products or service please contact us via email or phone. Once your complaint is checked we will contact you the soonest possible.


6. FRAUDULENT USE OF THE CLIENT'S CREDIT CARD


Credit card transactions made through the online shop will appear on your bank statement with the name "Nuova Moda".
Should there be a confirmed fraudulent use of your credit card, your charge may be canceled following a request to the credit card issuing Bank which shall investigate your complaint or accusation. For this reason you are immediately required to notify the issuing bank after detecting such occurrence in order for it to cancel the card and to preclude its use from unauthorized persons.


7. AMENDMENT OF THE PRESENT TERMS


The Store reserves itself the right to amend or renew the transaction terms and conditions of this present. The administrative company of this present website undertakes the obligation to update the present text accordingly.


8. APPLICABLE LAW AND OTHER TERMS


All transactions executed through this present Store are regulated by the Greek law, European community law as well as by the relevant international conventions.
Any provision of the above terms which shall be deemed to be against law ceases automatically to be valid and is extracted from this present, without in any way affecting the validity of the rest of the terms.
Alternative Dispute Resolution
According to the Directive 2013/11/EC, which was incorporated in Greece under Joint Ministerial Decision ΚΥΑ 70330/2015, the possibility of electronic dispute resolution of consumer disputes with the Alternative Dispute Resolution (ADR) procedure is now available throughout the European Union. If the customer is a consumer (ie a natural person acting outside of a professional capacity) and has any problem with a purchase he has made from our Website, he can initiate the ADR process through a single EU-wide platform for online dispute resolution ODS) available at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

App


This privacy policy governs your use of this software application ("The Application") for mobile device. The Application is used for shopping purposes, including, but not limited to, browsing product catalog, adding products to cart, and checkout.
Device permission(s)


Camera


The Application asks for permission to use your device’s camera. The camera will be used exclusively for scanning QR code and/or barcode and will be triggered only when you activate this function.


Location


When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the address you are located within and display your address automatically on the address field at checkout page. We will not share your current location with other users or partners.
If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.


Phone state


This permission is for iPay88 plugin. This allows read-only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any phone accounts registered on the device. This information will not be disclosed to any third parties.


Automatically Collected Information


The Application may collect certain information automatically, including the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
Do third parties see and/or have access to information obtained by the Application?
Yes. We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose User Provided and Automatically Collected Information:
as required by law, such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
if Developer Company Name is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.


What are my opt-out rights?


You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at sales@nuovamoda.gr.
Data Retention Policy, Managing Your Information.
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at sales@nuovamoda.gr and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.


Children


We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at sales@nuovamoda.gr. We will delete such information from our files within a reasonable time.


Security


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


Changes


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here. Your Consent By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities. Contact us If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at sales@nuovamoda.gr.


According to the Directive 2013/11 / EC, which was incorporated in Greece under Joint Ministerial Decision 70330/2015, the possibility of electronic dispute resolution of consumer disputes with the Alternative Dispute Resolution (ADR) is now provided for throughout the European Union. If the customer is a consumer (ie a natural person acting outside of a professional capacity) and has any problem with a purchase he has made from our Website, he can initiate the ADR process through a single EU-wide online dispute resolution platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

 
FREE SHIPPING

Greece over 70 €

PHONE ORDERS 12/6

212 1012 412 10:00 - 22:00

 
PRODUCTS RETURN

Within 14 days.

CONTACT HOURS

Mon-Frid. 10:00 - 22:00